Contact information

Contact Encarnacion

Questions about an order, shipping, or a return — start here.

Jordan Polanco Encarnacion Email: familiaencarnacion2@gmail.com Phone: (386) 804-8689

Email is fastest. Include your order number. If something arrived damaged, send photos of the product, inner packaging, outer carton, and shipping label within 48 hours of delivery.

We typically reply within 1–2 business days, Monday–Friday.

You still need a public business address (street, city, state, ZIP) for Shopify and for ads. Send it when you have it and I’ll drop it into this block.